Franchise FAQ's

Any consumer retail experience or understanding you may have would certainly be useful, but you do not need specific massage or skin care experience to succeed. The whole reason for our existence is to give you the tools and training you need to successfully operate your Centers.

The direct answer is “Yes,” and we do have franchisees who still have another job. However, the greatest factor in the success of a Zen Massage® Center (or any franchised business) is a highly engaged owner who is actively developing their team, Centers, and market – and connecting with their clients. Generally, we look for franchisees who want to be involved in and scale their Zen Massage® operation as their primary business interest.

The Zen Massage® management team has developed a business model which, when followed, delivers proven success.  We have honed our operations to give our franchisees the best possible opportunity for success. There’s no need to risk it on your own when you can leverage our expertise and experience.

We provide complete training including operations, staff recruitment, marketing, accounting and technology, and more. We provide resource materials, classroom training, and extensive hands-on experience at our Cornelius, NC Headquarters and Training Center, or at a franchised Center.

We will also be there with you when your Center opens to help you launch on the right foot.

Most definitely! We provide considerable marketing direction, support, and materials. We help you customize our Grand Opening Marketing Plan to your market and Center to target the most successful launch possible. We provide weekly social media direction and materials for you to embrace and use to drive your business. We provide a custom-made consumer website at www.zenmassageusa.com with a proprietary Consumer App, Online Booking, and Center page. 

The franchisee is ultimately responsible for their own success, of course, but on the marketing front – Zen Massage® Franchising goes the extra mile.

Click HERE for the financial basics. You will receive more complete information if you request our current Franchise Disclosure Document HERE.

There’s no limit to how many Zen Centers you may own and operate, provided of course that you build the team needed to support your growth.

You can sign a Single Center franchise agreement, or an Area Developer license which will give you rights to open a certain number of Centers in a larger market area. 

You will typically have an exclusive territory of approximately a one-to-three zip code radius around each single Center you open, pending population density and other market-specific factors. An Area Developer license will give you the exclusive rights to open a specified number of Zen Massage® Centers in an area covering several designated zip codes, or an entire DMA (Designated Metropolitan Area). 

We want to grow in our markets – and we want each Zen Center® to be a success.

Zen Massage® does not provide direct financing. However, we will assist you in seeking financing through our third-party contacts or a financial institution of your choice.

There are four fundamental keys to success in a retail franchise business: A concept that delivers competitive advantages for consumers, a franchisor focused on the success of their franchisees, a great location, and an engaged, committed operator. We have the first. We are the second. We’ll help you find the third. And YOU are the fourth and most important. The simple fact is, even in a franchised business – You, the owner-operator – make all the difference.

Your Zen Massage® journey has already begun! Continue by clicking the “Learn More” form, HERE. Complete the form and “SUBMIT.” Our CEO will reach out to you personally for an informal, absolutely no-pressure conversation to help you potentially move forward.  

Disclaimer: This website and the franchise sales information herein do not constitute an offer to sell a franchise. The offer of a franchise can be made only through the delivery of an FDD. Certain states require that we register the FDD. The communications on this website are not directed by us to the residents of any of those registration states. Moreover, we will not offer or sell franchises in those states until we have registered the franchise (or obtained an applicable exemption from registration) and delivered the FDD to the prospective franchisee in compliance with applicable law.

Olathe, KS
For Couples' Massages, please call the Center at (913) 764-0000.

Valid credit card required to hold all appointment bookings.

Deposits of up to 50-percent (50%) of service price are required for certain appointments including Couples/Multiple, and First-Time/”New Account” bookings.

Deposits are fully refundable per these policies:
*Change or cancel appointment BY 6PM DAY PRIOR TO APPOINTMENT – NO CHARGE.
*Change or cancel appointment DAY-OF APPOINTMENT FOR ANY REASON – $35 LATE CANCEL./ CHANGE CHARGE FOR EACH BOOKED HOUR OR PORTION THEREOF.
“Failure to show up for any booked appointment FOR ANY REASON – CHARGE OF FULL PRICE OF MISSED APPOINTMENTS).
*Arrival 10-or more minutes after appointment time – CENTER MAY CANCEL SERVICE/CHARGE FULL PRICE, OR, OFFER REDUCED TIME SESSION FOR FULL RETAIL PRICE, AT CENTER’S SOLE DISCRETION.

*Time displayed when booking online (i.e.,
“10:00 AM – 11:15 AM EDT) is total time service room is blocked to allow 15-minutes cleaning/turnover after your service.

Clicking “I Accept”/ and “Submit” affirms your agreement to have Center charge your credit card for the appropriate deposit, and you: acceptance of the stated appointment booking policies and agreement to be charged accordingly.